How Our Guaranteed Offer Works

No automated lowball, no price that changes at the curb without explanation. Our offer comes from a person reviewing your car's condition answers, it holds for 7 days, and pickup is free anywhere in Los Angeles County. Here is the process, start to finish.

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The offer we make is the offer you get for 7 days, when the car matches its description. If hidden or unreported damage is found at pickup, any adjustment is shown with photo evidence before you decide.

One offer, made by a person

Every offer from Los Angeles Sell My Car starts the same way: with you answering 12 questions about your car's condition. Those answers go to a person, not a pricing script, and the offer you receive is hand-reviewed against what you reported — the model, the mileage, the condition items, the title, smog, and registration picture you described. There is no offer before your intake is submitted, because an offer made without your car's real details would be a guess wearing a number.

That review step is the whole design. A form that spits out an instant figure has to protect itself by assuming the worst about every car, and sellers feel that in the number. A reviewed offer can take your answers at face value, which is why we ask them carefully. Answer the 12 questions honestly and completely, and the offer you get is built on the car you actually have — the same car we will verify at pickup.

From intake to paid, in four steps

STEP 1

Submit the intake

Answer the 12 condition questions about your car and send the form. Nothing is priced before this step, and there is no obligation attached to hearing the offer.

STEP 2

Receive your hand-reviewed offer

A person reviews your answers and makes one offer. That figure is your number for a full 7 days, giving you time to think, compare, and decide without a clock running in the background.

STEP 3

Schedule free pickup anywhere in Los Angeles County

If you accept within the 7-day window, we schedule pickup at your location — from Long Beach to the Antelope Valley — at no charge. You do not deliver the car anywhere.

STEP 4

Get paid at pickup

At pickup we verify the VIN, title, mileage, and your ID against the intake. Payment is made at pickup once that verification checks out and the paperwork is signed with you.

The guarantee, in writing

Read that second sentence carefully, because it is where guarantees usually get vague and ours does not. If we find something at pickup that was not in your answers — hidden damage, an unreported problem — we do not quietly rewrite the price. We show you the photo evidence, explain the adjustment, and you decide whether to proceed. You are never standing in your driveway being told a new number with no proof and no choice.

What makes the verification fair

The pickup verification is a checklist, not an inspection ambush: VIN, title, mileage, and ID, matched against what you submitted. Cars described accurately sail through it, and that is the large majority of pickups. The system works because both sides are working from the same description — yours, given in the 12 answers, checked against the car in front of us. Describe the car as it is, including the flaws, and the process has no surprises left to offer either of us.

If your car has a complication — a lien still open, back fees on the registration, a failed smog on a car that runs — say so in the intake rather than hoping it goes unnoticed. Those are situations we handle routinely through our cars-with-problems process, and disclosing them up front is exactly what keeps your offer protected by the guarantee. Start at the intake form when you are ready.

Our offer process: questions answered

How long is my offer good for?

A full 7 days. The offer we make is the offer you get for 7 days, when the car matches its description. That window exists so you can think and compare without pressure, and the pickup can be scheduled anywhere in Los Angeles County within it.

When do I actually get paid?

At pickup, after we verify the VIN, title, mileage, and your ID against your intake answers. Payment is not mailed later or released after further review — once verification checks out and the paperwork is signed with you, you are paid on the spot.

What if something is found at pickup that I didn't report?

If hidden or unreported damage is found at pickup, any adjustment is shown with photo evidence before you decide. You see exactly what was found and how it affects the offer, and the choice to proceed stays with you. Nothing changes hands until you have seen the evidence.

Can I get an offer before filling out the intake?

No. Every offer is hand-reviewed from the 12 condition answers in your submitted intake, so there is no figure before that step. It takes a few minutes, carries no obligation, and it is what makes the 7-day guarantee possible. The short form is the only step before an offer exists.